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Policies
Appointment Policy
At Invigue Medical Aesthetics and wellness, we understand life happens and some things fall out of our control but arriving late for your appointment will affect your treatment time and our provider’s ability to perform their work. Our Team will make every effort to complete your treatment within your scheduled appointment window, but we do reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).
Cancellation and No Show Policy
At Invigue Medical Aesthetics and wellness, we have a 24-hour Cancellation and No-Show Policy. Our goal is to ensure patients receive the best service within their appointment window and also respect the time of our providers and their other clients. Any appointment that no shows and/or cancels within 24 hours will have the following fee automatically charged to the credit card on file: Cancelation fee – $50.
We respect our Providers’ time as they are booked out weeks to months ahead. Unfortunately, last-minute cancellations do not allow us time to fill those missed appointment slots. We appreciate your understanding. Having a firm Cancelation and No-Show Policy allows the Invigue Medical Aesthetics and wellness team to continue to provide the highest quality service for all patients. By scheduling an appointment (in- person, by phone, or online) you are agreeing to our cancellation/no-show policy.
Refund Policy
We do not offer refunds on any services rendered. Results are quite variable from client to client. Our Team will do their best to achieve the desired outcome that a patient is looking for, but it cannot be guaranteed. If a client needs additional treatments needed to achieve desired results, the Patient is reasonable.
Retail
We do not offer refunds on products purchased. Defective products may be exchanged within 10 days for the same product.
No refund on Gift Certificates purchases.
Privacy Policy
This Privacy Policy (“Policy”) explains how Invigue Medical Aesthetics and Wellness (“Invigue,” “we,” “us,” or “our”) collects, uses, and protects the personal information you provide when visiting our website, www.invigue.com, which is owned and operated by Invigue Inc.
Your privacy matters to us. We are committed to safeguarding the confidentiality, integrity, and security of your personal information. By accessing or using our website, you acknowledge and agree to the terms outlined in this Policy and consent to the data practices described herein.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Schedule a consultation
- Complete forms on our website
- Subscribe to our mailing list
- Contact us directly via phone, email, or text
This information may include, but is not limited to:
- Your name, email address, phone number, and mailing address
- Health-related information shared through contact or intake forms
- Payment or billing information (if applicable)
How We Use Your Information
We may use your personal information to:
- Provide requested services and respond to inquiries
- Schedule and manage appointments
- Improve our website and customer service
- Send newsletters, updates, and promotional offers (with your consent)
- Comply with legal and regulatory obligations
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only:
- With trusted service providers who assist in operating our website and business, under confidentiality agreements
- If required by law, regulation, or legal process
- To protect the safety, rights, or property of Invigue or others
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies independently.
Your Choices
You may opt out of receiving promotional communications from us by following the unsubscribe link in our emails or by contacting us directly. You may also request to review, update, or delete your personal information at any time.
Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Invigue Medical Aesthetics and Wellness
43777 Central Station Drive, Suite 360
Ashburn, VA 20147
(703) 763-0116
info@invigue.com
