Policies
Appointment Policy
At Invigue Medical Aesthetics and wellness, we understand life happens and some things fall out of our control but arriving late for your appointment will affect your treatment time and our provider’s ability to perform their work. Our Team will make every effort to complete your treatment within your scheduled appointment window, but we do reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).
Cancellation and No Show Policy
At Invigue Medical Aesthetics and wellness, we have a 24-hour Cancellation and No-Show Policy. Our goal is to ensure patients receive the best service within their appointment window and also respect the time of our providers and their other clients. Any appointment that no shows and/or cancels within 24 hours will have the following fee automatically charged to the credit card on file: Cancelation fee – $50.
We respect our Providers’ time as they are booked out weeks to months ahead. Unfortunately, last-minute cancellations do not allow us time to fill those missed appointment slots. We appreciate your understanding. Having a firm Cancelation and No-Show Policy allows the Invigue Medical Aesthetics and wellness team to continue to provide the highest quality service for all patients. By scheduling an appointment (in- person, by phone, or online) you are agreeing to our cancellation/no-show policy.
Refund Policy
We do not offer refunds on any services rendered. Results are quite variable from client to client. Our Team will do their best to achieve the desired outcome that a patient is looking for, but it cannot be guaranteed. If a client needs additional treatments needed to achieve desired results, the Patient is reasonable.
Retail
We do not offer refunds on products purchased. Defective products may be exchanged within 10 days for the same product.
No refund on Gift Certificates purchases.
